Sheila Kelleghan

Sheila Kelleghan possesses extensive experience in the IT support and incident management sectors. Currently serving as a Support Engineer in Incident Management at Amazon since October 2022 and as a Director at Fidelity Investments since June 2023, Sheila has previously held significant roles at Dell Technologies, including Major Incident Manager and Program Manager for Special Events, as well as a Senior Advisor in Major Incident Management. Career progression includes roles at DXC Technology as a Major Incident Manager and IT Infrastructure Incident Coordinator, and a Cloud Support Engineer position at CloudStrong. Earlier experience includes an IT Technician role at Brothers of Charity Galway. Educational qualifications include a Bachelor's degree in Computer Systems Administration and a Higher Certificate in IT Support from the Galway-Mayo Institute of Technology, alongside additional certifications in Computer and Secretarial Skills and Business Studies.