Sherif Ibrahim is currently the EU Senior Customer Experience Manager at Amazon, where they lead a central team focused on reducing Last Mile Delivery defects across the EU. With a solid background in management and leadership within the tech industry, Sherif previously held various positions at Amazon, including Area Manager II and Inbound Area Manager II, where they contributed significantly to operational excellence and team development. They also founded TheBackPacker, a platform dedicated to inspiring travel enthusiasts, after having explored over 60 cities in 28 countries. Sherif earned a Bachelor of Engineering in Civil Engineering from Anglia Ruskin University.
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