Shikha Braria is an accomplished HR professional with extensive experience in various leadership roles across prominent organizations. Currently serving as the Sr Manager - HR at Amazon since July 2020, Shikha leads HR initiatives for India's Virtual Customer Service operations, focusing on enhancing the employee experience. Previously, Shikha held the position of Vice President - Human Resources at HSBC from July 2014 to July 2020, where responsibilities included serving as an HR Business Partner and leading transformational projects. Prior roles at HSBC also included AVP & Site Lead, where Shikha was instrumental in developing the Human Capital Plan for a diverse workforce. Shikha's career also features significant roles at American Express as AVP & Service Delivery Leader, and at Genpact as Asst. Vice President - Human Resources, where Shikha contributed to HR strategies that emphasized employee engagement, performance management, and innovative HR solutions across various business verticals.
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