Shivani Madan has significant experience in customer service and risk management, beginning a career at Concentrix as a Customer Service Advisor from September 2020 to February 2021. Following this role, Shivani worked at AXA as a Claims Management Analyst from February 2021 to April 2022, and is currently employed at Amazon as a Risk Management Coordinator since May 2022. Shivani holds a Bachelor of Arts degree from Lakshmibai College, Delhi University (2015-2018) and has achieved a B2 Level certification in the German Language from Max Mueller Bhavan, Goethe Institut (2018-2020). Prior education includes completing the CBSE 12th Boards in Commerce at Ryan International School, Rohini (2014-2015).
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