Shobitha Rai is a Program Manager with seven years of experience in Service Delivery, specializing in service management, project management, and incident/change management within high-critical production environments. Currently, Shobitha works at Amazon Development Centre (India) Private Limited as an IT Program Manager, following roles at several reputable companies, including Vodafone and Cable and Wireless. Shobitha holds a Bachelor of Engineering degree in Information Science from Sri Devi Institute of Technology, which was completed in 2011. Known for strong analytical and organizational skills, Shobitha focuses on system availability and customer satisfaction while mentoring and building high-performance teams.
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