Shreya Singhai is a Senior Customer Success Manager at Amazon, having relocated from India to Seattle in July 2023. Prior to joining Amazon, Shreya worked at Volks Consulting as a Senior Associate in Sales & Marketing, where they developed growth strategies and provided after-sales support. They also served as an Assistant Manager at Naukri.com, managing business development and client servicing, and gained experience in customer success at Instahyre. Shreya holds a Post Graduate Diploma in Management from Karnavati University and a Bachelor of Business Administration in Marketing from Devi Ahilya Vishwavidyalaya.