Shruti Babre

BI Engineering Manager, Americas CX Analytics at Amazon

Shruti Babre is an accomplished BI Engineering Manager at Amazon, overseeing operational analytics delivery for multiple defect elimination programs across the Americas and enhancing customer experiences for millions. With previous experience as a BA Manager specializing in learning performance, change, and content analytics, Shruti has developed long-term strategies and improved operational effectiveness. Prior roles include Senior Information Manager at NHS National Services Scotland, where Shruti led a team in creating high-quality information management services, and Customer Insight Manager, responsible for analyzing data for the UK Government's Covid-19 Testing Programme. Past experiences also include managing the ScotSTAR information portfolio at the Scottish Ambulance Service and various roles at NHS National Services Scotland, culminating in extensive experience in data analytics and stakeholder management. Educational qualifications include a Master of Science from The University of Edinburgh and a Post Graduate Diploma from Delhi University.

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