Shuang Hao is a current CNCS program manager specializing in knowledge management, responsible for content creation and vendor contract management. With seven years of professional experience in logistics at DHL and Amazon, Shuang has developed expertise in project management and customer satisfaction. During their tenure at Amazon from 2015 to 2018, Shuang managed contingency planning and led several successful projects, achieving significant cost savings. Shuang also holds a Master’s degree in Consulting and Change Management from the Conservatoire National des Arts et Métiers, earned in 2011.
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