Smriti Swaroop possesses extensive experience in operations and team management within the e-commerce and retail sectors. At Decathlon Sports India, Smriti excelled as a Team Lead, overseeing a team of over 35 associates and successfully launching e-commerce fulfillment centers. Smriti's role as a Retail Logistician involved managing stock availability at two stores using SAP. At Amazon, Smriti served as an ACES & Launch Specialist, effectively launching programs for Amazon Fresh and managing cross-functional teams to enhance customer service. Further experience includes roles such as Operations Lead and Manager I, Operations, focusing on performance optimization and resource planning. Smriti's educational background includes a Bachelor’s degree in Life Science from Dr. Ram Manohar Lohia Awadh University and an MBA in Human Resources Management from Doon Business School.
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