Souvik Samantaray is an experienced Program Manager at Amazon, with a tenure spanning from August 2022 to January 2024, focusing on device and feature launches in the Kindle space, including Kindle, Fire Tablets, and Amazon Kids+. Souvik has a background in customer service, having started at Amazon Development Centre (India) Private Limited in various roles from August 2017 to January 2018, including Customer Service Representative and Team Manager, providing support to UK consumers and resolving customer escalations. Souvik holds a Bachelor's degree in Business Administration from Osmania University and earlier educational qualifications in Intermediate Education and Senior Secondary Certificate.
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