Srihari Narasimhan is a Senior Program Manager at Amazon, specializing in Contact Center Experience. They lead Digital Transformation Projects and collaborate with the Continuous Improvement Manager to enhance plant performance objectives. Srihari holds a master's degree in Mechanical Engineering from the University of Florida and has experience as an NPI Manufacturing Graduate Intern at AGCO Corp, and various roles in continuous improvement, quality control, and research. They have demonstrated expertise in implementing Kaizen events and managing digital transformation initiatives across multiple industries.
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