Stephen Lumsden has extensive experience in operations management, currently serving as a Director at Amazon since October 2011. Stephen has held various leadership roles including Senior Manager of EU Customer Service Expansions and Site Lead at a Customer Service Centre, where Stephen focused on operational metrics for the largest Fulfillment Centre in Europe. Stephen's earlier career includes a decade at Royal Mail, where Stephen advanced from Delivery Post Person to Senior Operations Manager, overseeing multiple teams and implementing operational standards. Stephen holds an HND in Accounting and Finance from Jewel and Esk Valley College.
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