Steven Martinez is currently the Manager of Customer Success at Amazon, where they focus on innovative problem-solving to enhance customer experience. Previously, they held various roles at Amazon, including Digital and Devices Team Manager and Operations Manager in Strategic Account Services, and worked as a Commercial Supervisor and Lead at Emerson Automation Solutions. Additionally, Steven has experience as a Team Supervisor and Escalation Specialist at Hewlett Packard Enterprise. They hold a Master's degree in Information Systems and Technology Management from OBS Business School and are pursuing a Bachelor's degree in Business Administration and Management at Universidad San Marcos.
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