Subham Bhattacharya is an operations professional with a strong focus on customer experience, having extensive expertise in DMAIC, program management, process optimization, defect management, and customer experience management. Subham led a team at Myntra Jabong from 2014 to 2017 to enhance customer experience and NPS through data-driven approaches. They interned as a Strategy Analyst at Boeing in 2018 and served as a Business Analyst at VMware from 2019 to 2021. Subham currently works as a Risk Manager II at Amazon, where they simplify operational complexities and drive data-based decision-making. They hold a degree from the Xavier Institute of Management and Entrepreneurship, which they completed in 2019.
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