Susan Pike

Susan Pike is a Senior Learning Program Manager at Amazon with over 5.5 years of experience in developing and executing learning programs globally. Previously, Susan held various management roles, including Operations Manager at Roswell Park Cancer Institute, where they led a team of up to 70 associates, and Customer Service Manager at Allegiance Health, Inc, where they restructured an outdated call center. Susan began their career at Wegmans Food and Pharmacy, where they served as a Service Desk Clerk and Training Coordinator. They earned a Bachelor of Science in Business from Hilbert College and a Six Sigma Green Belt from the University at Buffalo.