Susan Sánchez is a strategic and results-driven Senior Operations Manager at Amazon, where they have accumulated over nine years of progressive experience in operations and investigation roles since joining the company in 2018. Previously, they worked as a Collections Specialist at Van Ru Credit Corporation from 2015 to 2016, focusing on customer debt collection and process improvement. Susan holds a Licenciatura Degree in Business Administration and Management from Universidad Hispanoamericana (CR), where they studied from 2021 to 2023, and is currently pursuing a Project Management Professional (PMP) certification at VLA Academy.
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