Swati Sood is a Senior UX Researcher at Amazon, where they conduct mixed-methods research to enhance user experiences. Prior to their current role, they served as a Senior UX Researcher and User Experience Researcher for T-Mobile at Filter, A Merkle Company, from 2019 to 2021. Swati's earlier experience includes working as a Human Resources Business Partner at Vardhman Textiles Ltd from 2008 to 2016, where they planned and executed employee experience research. They also interned in Human Factors at Medtronic and contributed to UX research at Google. Currently, Swati is pursuing an MBA in Human Resource Management and a Master's degree in Human Factors and Ergonomics.
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