Tacy Gonzalez

Senior Risk Manager

Tacy Gonzalez is an accomplished professional specializing in change management, program and project management, and offshore call center operations. They served as Offshore Operations Head at General Motors, where they expanded the Philippine call center from 450 to 750 advisors and enhanced supplier performance. Previously, Tacy held leadership roles at Orbis Global Solutions, Technion Communications, and Software Ventures International, consistently driving operational excellence and client satisfaction. Currently, Tacy is pursuing a Master of Business Administration at the University of the City of Manila, having previously earned a Bachelor of Arts in Development Studies from Ateneo de Manila University.

Location

Seattle, United States

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