Tapan Bhatia

Tapan Bhatia has extensive experience in the banking, consulting, and insurance sectors, with a career spanning over a decade. Tapan began as a Network Security Shift Lead at Infosys before completing an MBA at the Indian Institute of Management, Lucknow. Tapan advanced through roles at Standard Chartered Bank, first as a Summer Intern and later as an International Graduate, where diverse experiences in retail banking were gained. As a Senior Consultant at KPMG, Tapan specialized in financial services and customer experience strategy, contributing to project planning, strategy development, and process design. Tapan further enhanced customer experience as the Head of Customer Experience at Aditya Birla Health Insurance Company, leading initiatives to improve customer journeys and NPS. Currently, Tapan serves as a Senior Product Manager at Amazon, focusing on product strategy and management.