Tara King is a seasoned Customer Experience Leader with 20 years of expertise in crafting and refining customer experience strategies. At Volvo Car USA, Tara held various positions, including National Senior Manager Customer Experience, where they led initiatives to enhance customer satisfaction across 289 retailers. Following this, Tara served as the Director of Customer Experience at Gibraltar Industries, overseeing a team of 25 and collaborating cross-functionally to implement effective CX strategies. Currently, Tara is a Senior Program Manager at Amazon and has furthered their education with an Executive Leadership certificate from the Yale School of Management.
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