Tara Romano has extensive experience in client services and operations management within the contact center industry, holding various managerial roles at companies including FFP Global, Support Services Group, Support.com, and Amazon. Key accomplishments include driving profitability, enhancing client satisfaction, and improving operational efficiency, such as reducing handle time and increasing margins. Tara's background includes overseeing IT operations, managing client relationships, and coordinating cross-functional teams to ensure successful project implementations. Educationally, Tara holds a Bachelor of Arts in Sociology from the University of Massachusetts Lowell.
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