Terrence Morgan

Terrence Morgan is an experienced professional specializing in customer success and client relationship management. Currently serving as a Senior Customer Success Manager at Amazon since December 2024, Terrence previously held the position of Senior Client Success Manager at Kipu Health from June 2021 to December 2024, where responsibilities included managing client relationships and optimizing resource allocation for sustained business value. Prior experience includes roles as Client Relationship Manager at CoStar Group, managing relationships with over 1,500 clients, and at First Data Corporation, handling both Enterprise and Mid-level merchant accounts. Earlier in the career, Terrence worked as a Desktop Service Analyst and Senior Network System Analyst at Hotwire Communications Ltd. Terrence holds a Bachelor of Science degree in Computer and Information Systems from Grambling State University, obtained in 2011.