Terry Neumann is an experienced professional in operations management and data analytics, with a notable career spanning multiple companies. At Wells Fargo, Terry served as Site Manager and Vice President of Analytics, overseeing team operations and leveraging data to enhance customer experiences. Prior roles include Senior Operations Manager at C3/CustomerContactChannels, Inc., where Terry focused on performance evaluation and client relations, and Technical Support Manager at Dell, managing technical support operations. Terry also held the position of Manager of Support Services at Taos, emphasizing process improvements and automation to optimize service desk performance. Currently, Terry is employed as Information Technology Manager at Amazon. Terry holds a Master's degree in Data Analytics and a Bachelor of Science in Information Technology from Western Governors University, along with an Associate's degree in Computer Aided Drafting from ITT Technical Institute-Boise.
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