Thomas Mydel is a seasoned Senior Operations Manager specializing in Emerging Operations at Amazon, where they manage diverse teams across multiple languages and countries. Their extensive experience includes roles at PayPal, where they developed training programs and improved operational processes, leading to significant enhancements in customer service metrics. At Amazon, Thomas spearheaded various projects, demonstrating expertise in program management, vendor relationships, and process improvement, contributing to the successful expansion of customer service operations across Europe. Thomas holds a strong background in virtual leadership and operational excellence.
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