Thomas Panlilio is a consumer insights leader currently serving as a Principal Research Manager at Amazon, where they focus on customer trust and external relations. With over 10 years of experience in mixed methods research, they have held significant roles at Meta and Toyota, specializing in generating actionable insights for product marketing and brand strategy. Thomas has designed and executed market research initiatives for various consumer segments, including US Millennials and Amazon's physical stores. They earned an MBA from UCLA Anderson School of Management and a degree in Social Science from the University of California, Irvine.
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