Tom Fitzsimons is a Senior Manager of Process Improvement at Amazon, where they focus on optimizing operations. Previously, Tom held various leadership roles at RBS from 2007 to 2011, including Operations Manager and Senior Lean Leader. In 2017, they briefly served as Managing Director at TF Lean Consulting Limited. Tom earned a Bachelor of Business Administration with a focus on Lean from Cardiff University between 2008 and 2010, and they completed studies in Business Administration and Management at Maricourt High School from 1991 to 1998.
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