Tom Gonzalez is currently the Region 1 Safety OTR/Nursery Overuse/Service Type Compliance Lead at Amazon, where they have held various positions including Shift Manager for Delivery Operations and Operations Supervisor. Previously, Tom worked as a Customer Service Assistant and Specialist at several companies, including Marks and Spencer and DIXONS RETAIL GROUP LIMITED, and taught English as a Second Language. Tom holds a Master of Arts in English and Film Studies from the University of Aberdeen, alongside additional qualifications in teaching English. Early in their career, Tom gained valuable experience in administrative roles at Bennetts End Surgery and Avalon School London.
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