Tom Rice is a Software Development Manager at Amazon, where they currently create digital marketing and CRM tools for Brands. Previously, they worked at American Express from 2012 to 2015, serving as an Engineering Director, where they led significant advancements in marketing analytics and customer-oriented platforms. Tom also held a position at General Dynamics C4 Systems as a Staff Software Engineer, contributing to global service-oriented systems for the US Army and Marine Corps. Additionally, they launched natural language processing services for Amazon's Sellers during their tenure as a Software Development Manager in Customer Trust from 2019 to 2021.
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