Tre Gripper, PMP, has extensive experience in instructional design and management across various industries. At Twisted Soul Cookhouse & Pours, Gripper managed front-of-house operations, including recruitment, finances, and customer satisfaction. A role as Customer Service Associate at SCRUFF involved user satisfaction and issue resolution using Zendesk. Gripper advanced to positions at UserTesting as Senior Content Manager and Learning Program Manager, overseeing educational content and training programs. Currently serving as an instructional designer for TGK Elearning and as a Senior Learning and Development Manager at Amazon, Gripper develops comprehensive training strategies and content tailored to client needs. Academic qualifications include a Master of Education in Instructional Media and Technology and a Bachelor of Arts in Psychology from the University of West Georgia.
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