Trinity August has a diverse background in customer service and sales, beginning as a summer intern at Nordstrom before being promoted to a full-time salesperson in the Savvy department from June 2008 to February 2011. Following this, Trinity served as a Client Service Representative at Capital Group from August 2014 to January 2016, focusing on resolving client needs through inbound calls. Experience at Starbucks included roles as Shift Supervisor and Store Manager, emphasizing team management and customer service quality from March 2016 to November 2017. Most recently, Trinity held several managerial positions at Amazon, including Assistant Store Manager and Senior Customer Success Manager, from October 2024 to July 2025. Trinity holds a Bachelor’s Degree in Comparative Literature from the University of California, Irvine (2012-2014) and a Specialized Associate of Arts in Merchandise Marketing from the Fashion Institute of Design & Merchandising (2006-2008).
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