Vahid Ghafori is a technology executive and support leader currently serving as the Enterprise Support Manager at Amazon Web Services (AWS) since 2022 and previously holding the position of Manager in Software Services and Support Engineering at Amazon since 2020. Their professional journey began as a Network Engineer at the Telecommunication Company of Iran, where they specialized in network design and maintenance from 2006 to 2011. They also briefly worked as a Lab Instructor in network technologies in 2010 and contributed to Cisco as a Team Lead in TAC Security from 2016 to 2018, focusing on customer support for complex technical issues.
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