Vaishnavi Narayanan is an experienced product manager with 18 years in product management and user experience, currently leading Generative AI customer service products at Amazon. Vaishnavi's extensive career includes senior roles at eBay and dailyhunt, along with experience at Housing.com and Rediff.com. They began their career as a Project Engineer at WIPRO Technologies and later worked as a Software Design Engineer at Microsoft. Vaishnavi holds a Bachelor of Engineering in Computer Science from the University of Madras, an MBA in Consulting and Marketing from S.P. Jain Center of Management, and a Master's degree in Computer Science with a focus on HCI from Oregon State University.
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