Vanessa Jackson is a Program Manager at Amazon, where they apply their customer obsession, stakeholder management, and problem-solving expertise to execute innovative projects. Their career in project management was preceded by experience as a hairstylist, which honed their communication and team-building skills. Vanessa holds a Bachelor of Business Administration from Western Governors University and multiple certifications in project management and business writing, reflecting their commitment to continuous learning and improvement. They have previously worked as a Program Manager at DCG ONE and Aerotek, and served as an Insights Program Manager at Aston Carter.