Varun Kumar M is a Manager I in Investigations with a strong background in customer service and process improvement. Varun previously worked at [24]7.ai as a Subject Matter Expert and held multiple roles at Amazon, culminating in the position of Investigations Manager. Varun has successfully implemented DMAIC principles to enhance referral systems, significantly improving data quality. They earned a Bachelor of Engineering in Mechanical Engineering from Sri Venkateshwara College of Engineering in 2017. Varun also holds a CAPM® certification and is a Certified Lean Six Sigma Green Belt.
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