Viola Wang

Viola Wang is a Customer Insight Program Lead at Amazon, where they focus on decision intelligence, customer signals, and scalable AI and data products. Previously, they served as a Senior Copyright Manager at Higher Education Press, overseeing translation rights and partnership negotiations, and held roles at Amazon including Sr. Project Manager and Sr. Content Acquisition Manager. Viola also worked as a Distinguished Research Fellow at Beijing International Studies University, teaching copyright business courses. Their educational background includes ongoing studies at Beijing Institute of Graphic Communication.