Virendra Thakur is a performance-driven professional with over 10 years of experience in operations management and customer support. Currently serving as Manager II Investigation at Amazon Development Centre (India) Private Limited, Virendra has a successful track record in enhancing customer satisfaction and implementing process improvements. In previous roles, they managed teams at eRevMax Technologies and HCL Technologies, focusing on service management and bilingual support for Spanish-speaking clients. Virendra holds several diplomas, including an Advanced Diploma in Translation and a Diploma in Spanish Language.
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