Vivek Pradhan is an accomplished software development and program management professional with extensive experience in leading cross-functional teams and driving innovative projects. At Amazon, Pradhan served as a Software Development Manager, successfully overseeing a team of 12+ members in the Prime Retention, Value Communication, and Payments systems, achieving significant improvements in renewals and cancellations. Previous experience includes scaling global email and push notification platforms and developing machine learning systems for personalized customer engagement. Prior to Amazon, Pradhan worked at Cognizant, where notable contributions included reducing QA turnaround time by 90% and developing an automated API testing suite. Pradhan also received the 'Leap Frog' Award from Intuit for pioneering a QR payment solution in India. Educational background includes a Master of Science in Computer Software Engineering from Birla Institute of Technology & Science and a Bachelor of Technology in Information Technology from Amrita Institute Of Technology Science.
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