Xin Lou is an experienced professional currently serving as a Transportation Procurement & Strategy Manager at Amazon since March 2025. Previously, at S.F. EXPRESS CO. LTD from May 2021 to February 2025, Xin Lou held multiple roles, including Export Control Compliance Officer, where a comprehensive export compliance program was implemented that reduced compliance issues by 20% and increased international shipment efficiency by 15%. As a Customer Solution Manager, successful onboarding processes were developed, achieving 100% client satisfaction within the first 60 days. In the role of Transportation Planning Executive, strategic plans were created for air transportation operations to optimize route efficiency. Additional experiences include a Marketing Research Internship at Pragle Chiropractic and an Operations Specialist Internship at Reed Exhibitions Greater China. Xin Lou completed education at Florida State University from September 2015 to July 2017.
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