Yasmine (Mimi) Odat is a Corporate Social Responsibility Strategist with expertise in program development, DEI initiatives, and change management. They have a proven track record in developing strategic programs and enhancing employee experiences, with experience in retail operations and customer success. Previously, at Nordstrom, Yasmine managed customer service operations and directed fulfillment while leading initiatives that significantly improved operational efficiency and customer satisfaction. Currently, they serve as a Senior Customer Success Manager at Amazon, where they oversee high-profile vendor portfolios and lead impactful DEI programs. Yasmine holds a Bachelor of Science in Biology from the University of Houston-Downtown and is pursuing an MBA at Quantic School of Business and Technology.
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