Yen Phung is a seasoned product and program manager with extensive experience in leading innovative projects across multiple industries. At T-Mobile, Yen served as a Senior Program Manager for Virtual Retail, enhancing AI-assisted chat experiences for customers. At Expedia Group, roles included Program Manager and Product Manager III, focusing on integrated cross-platform flight services. Previous experience encompasses strategic analysis at RealSelf and management consulting at Hitachi Consulting, where Yen facilitated sales readiness for Microsoft Office. Currently, Yen is a Senior Product Manager at Amazon, working on global safety products for Delivery Service Partners. Yen holds a Bachelor's degree in Business Administration and a Master's degree in Management Information Systems from the University of Washington.
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