Yuri Yamamoto is a seasoned professional with extensive experience in customer support, training, and program management. From March 2014 to November 2015, Yuri served as a Service Provider Specialist and Customer Relations Officer at Apple, assisting service providers with operational issues and enhancing customer experience in both Japanese and English. Subsequently, from December 2015 to July 2018, Yuri worked as a Corporate Trainer at Apple, delivering training programs across APAC countries. Currently, Yuri holds the position of Program Manager at Amazon, showcasing strong leadership and program development skills. Educational qualifications include a Bachelor of Arts in Sociology from Sophia University and advanced diplomas in Music Production and Audio Post Production from Point Blank Music School and Berklee College of Music, respectively.
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