Zak Kaplan is a data-driven Strategic Vendor Manager who utilizes empathy and communication skills to enhance client experiences. With extensive backgrounds in Retail, Sales, and Product Management, Zak has demonstrated a strong analytical mindset and is currently pursuing a Bachelor of Arts in Creative Writing & Global Cultures at Binghamton University. Zak's previous roles include Senior Strategic Customer Success Manager at Amazon and Client Services Account Manager at W. W. Norton & Company, where they managed significant client accounts and directed high-priority projects. Zak's diverse experience is complemented by a well-traveled understanding of cultural dynamics.
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