Amazon is an American multinational technology and vast Internet-based enterprise that sells books, music, movies, housewares, electronics, toys, and many other goods, either directly or as the middleman between other retailers and Amazon.com's millions of customers. More specifically, they are a company that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. Their mission is to be Earth's most customer-centric company. Its actions, goals, projects, programs, and inventions begin and end with the customer top of mind.

Amazon was founded by Jeff Bezos. Initially an online marketplace for books, it has expanded into a multitude of product categories: a strategy that has earned it the moniker The Everything Store. It has multiple subsidiaries including Amazon Web Services (cloud computing), Zoox (autonomous vehicles), Kuiper Systems (satellite Internet), and Amazon Lab126 (computer hardware R&D). Its other subsidiaries include Ring, Twitch, IMDb, and Whole Foods Market.

Amazon has earned a reputation as a disruptor of well-established industries through technological innovation and mass scale. As of 2021, it is the world's largest online retailer and marketplace. In 2021, it surpassed Walmart as the world's largest retailer outside of China, driven in large part by its paid subscription plan, Amazon Prime, which has over 200 million subscribers worldwide. It is the second-largest private employer in the United States.

Amazon also distributes a variety of downloadable and streaming content through its Amazon Prime Video, Amazon Music, Twitch, and Audible units. It publishes books through its publishing arm, Amazon Publishing, film and television content through Amazon Studios, and has been the owner of film and television studio Metro-Goldwyn-Mayer since March 2022. It also produces consumer electronics—most notably, Kindle e-readers, Echo devices, Fire tablets, and Fire TVs. 

Cloud

E-Commerce

Streaming

Amazon

The London office focuses on software development, marketing, finance, and product management to support EU operations.

London

The Toronto office focuses on software development, product management, and scientific research to enhance Amazon's operations.

Toronto

This department is responsible for overseeing the reliability, maintenance, and engineering processes to ensure optimal performance and longevity of equipment and systems.

Reliability Maintenance Engineering

This department focuses on the creation, testing, and maintenance of software applications and systems.

Software Development

This department oversees the coordination and administration of operational activities to ensure efficient performance across various areas.

Operations Management

This department oversees the strategy, development, and marketing of products to meet customer needs and business objectives.

Product Management

This department oversees client relationships, ensuring customer satisfaction and driving revenue through effective account strategies.

Account Management

This department manages recruitment, employee relations, benefits, and organizational development to support the workforce.

Human Resources

This department oversees and coordinates various programs to ensure successful execution and alignment with organizational goals.

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Other teams

Software Development

Operations Management

Product Management

Account Management

Human Resources

Program Management