Igor Custodio is a senior technician specializing in business transformation and relationship solutions, with extensive experience in customer support and problem resolution. They are currently pursuing a bachelor's degree in production engineering at Universidade São Francisco, having previously earned a technical degree in electronics from ETEC João Belarmino. Igor has over three years of operational experience, noted for their skills in process analysis, implementing continuous improvements, and training cross-functional teams, complemented by strong interpersonal communication and an analytical mindset. Currently, they hold a senior technician position at Ambev, following roles as a helpdesk analyst at Ticto and a junior post-sales analyst at HTM Eletrônica.
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