Mathieu Schmidhauser has a significant background in customer experience and engineering, having served as the Head of Field Engineering at WEY Technology from 2007 to 2016 and later as the Head of Customer Service at STEINEMANN TECHNOLOGY AG from 2016 to 2021. They held a position as a Senior Customer Relationship Management Consultant at Ambit Group between 2021 and 2022, and currently, Mathieu is the Head of CX Department at Ambit Group AG while also leading the Business Unit Customer Service Experience. Their expertise centers around enhancing the customer experience across various roles.
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