Tony Chambers is a cloud contact center engineering leader with over 15 years of experience in developing and managing scalable, fault-tolerant cloud-based contact center platforms. Currently, as a Technical Delivery Manager at AMC Technology, they oversee technical delivery from planning to deployment, ensuring quality and scalability across projects. Previously, they held senior positions at Optum, Capital One, and SunTrust Bank, demonstrating expertise in telecom engineering, product ownership, and vendor management. Tony has a proven track record of leading teams and driving the adoption of AWS Connect within organizations.
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