Michael Nilges is currently employed as an Information Technology Specialist at Amcon Labs since September 2021, where responsibilities include providing helpdesk support and serving as the first point of contact for technology-related issues. Previously, Michael held an internship as a Help Desk Technician at Missouri Baptist University from January to April 2020, gaining observational experience in the role and familiarizing with tools like Jira for ticket management. Michael earned a Bachelor of Science in Information Technology with a focus on Cybersecurity from Missouri Baptist University (2018-2021) and has also studied Computer Science at both the University of Missouri-Saint Louis (2018) and the University of Illinois Springfield (2016-2017).
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