James Steenis is an experienced IT professional with a focus on service desk operations and customer service. Currently serving as a Supervisor of IT Service Desk Operations at Amcor since March 2020, James leads a team of 17 direct reports, mentoring Service Desk Analysts and facilitating their career growth. Prior to Amcor, James held various roles at Bemis Company, Inc. from January 2016 to March 2020, where responsibilities included providing technical support and enhancing customer service processes. James's career began at Alta Resources as a Customer Care Representative, with responsibilities including data entry and employee training. James holds a degree in System Administration and Network Specialist from Fox Valley Technical College.
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