Joana Thomas is an IT Operations Support Lead at Amcor HQ Offices, where they oversee daily IT operations and manage a team to ensure effective service delivery. With experience as an IT Support Specialist at KiwiRail and Al-Futtaim, Joana has provided technical support and managed a variety of IT services. They hold a Master's degree in Business Administration and Management from Mahatma Gandhi University and a Bachelor's degree in Electrical, Electronics, and Communications Engineering from Birla Institute of Technology, Mesra. Joana has demonstrated a strong commitment to enhancing teamwork and improving IT processes throughout their career.
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