Laura Serrano is a quality manager with over 12 years of experience in the plastic sector, specializing in the manufacture of food-grade, industrial, and pharmaceutical packaging. They have focused on customer complaint management, staff training, supplier communication, team coordination, and audit response in both Spanish and English. Currently, Laura leads a team responsible for quality management systems, metrology, analysis, and product inspection at Amcor. They emphasize continuous improvement and the achievement of objectives in their work. Laura holds a degree in Chemical Engineering from UAM Universidad Autónoma Metropolitana.
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